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BodyHoops Frequently Asked Questions
How long does it take to receive my order?
How do you ship your products?
What is the office number?
What is the return / cancellation policy?
What size hoop should I choose?
How do I care for my Bodyhoop?
How do I open and fold my Infinity Travel Hoop?
What is the difference between your hoop styles?
Do you offer wholesale options?
How long does it take to receive my order?
Orders are generally shipped within 2-3 days and take an additional 3-7
days to arrive via Fed Ex. International orders take an additional 6-10
days in transit.
How do you ship your products?
All of our hula hoops and DVDs are shipped by Fed Ex. Please make sure you enter a shipping address where Fed Ex will deliver to.
All Standard Hoops are shipped coiled down, with simple to follow connection instructions.
What is the office number?
Order Desk hours:
Mon, Wed, Fri
10am-3pm (PST)
(805) 640-6813
What is the return/cancellation policy?
All sales are final. There are no returns. Please choose your hoop size
carefully. Refer to “What size hoop should I choose” below and on the
shop page. Please feel free to call us if you need help deciding on what size or type of hoop to choose.
If you’ve signed up for a teacher training conference there are no refunds with the exception of cancellation. If there are not enough participants registered for the event, BodyHoops will cancel the training 3-4 weeks in advance and issue a full refund for the training minus the cost of the hoops and materials that have been already been issued. If in the event, a particpant has to cancel or cannot attend, the participant has a credit to attend a future training for up to one year or can apply it towards a distance training package.
What
size hoop should I choose?
Basic info:
Small 38-39" for youth and adults under 5'
Medium 41-42" — the average size for almost any hooper
Large 44-45" — great for tall or larger bodies
Need a little more info:
First, keep in mind that the bigger the hoop the
slower the hoop moves around the body. The smaller
the hoop the harder you have to pump to keep it up.
Our most popular size is Medium.
This size is appropriate for most adults.
The med. is great for beginners as it is easier to learn on.
If you want a more intense cardio workout we recommend the small.
The large hoops are recommended for tall men and/or larger bodies.
This is a very big hoop intended for generous size bodies.
So, if you want a slower moving hoop easier to hoop dance with, get the
med. If you want a faster hoop - harder to keep up but more of a cardio
pump, get the small hoop.
How do I care for my BodyHoop?
When not in use, store your hoop flat on the ground or leaning against
the wall, in a cool dry place and out of the sun. Use your hoop on a
soft surface to preserve the hoop from getting dinged up. If your hoop
gets warped from irregular storage, then place your hoop in the sunshine
to warm it up and it will reshape. Avoid pulling, tugging or running
over your hoop. Use a damp cloth and some gentle cleanser for cleaning
off the hoop. Your hoop can last a long time (years) if cared for
properly.
How do I open and fold my Infinity Travel Hoop?
Your infinity travel hoop will fold and unfold at the connecting points
only. The twist and push force can only be done at these two connecting
points. When the hoop is folded, locate the connecting points and hold
the hoop so that those two points are farthest away from you. Open the
hoop like a book, the folding connectors are now at the center of the
Infinity shape, shift your hold so the hands are now on these points.
Your hands are now holding the hoop at the folding points and you can
open the hoop to its full size and swivel the hoop to its circular
shape. To fold the hoop, you will locate the connectors and hold the
hoop so that one connector is between your two hands the other is on the
ground in front of you. Twist and push the hoop down into an Infinity
shape and then fold over at the connection points. Pull one side through
to lock it.
What is the difference between your hoop styles?
The Standard Fitness series consists of hoops that are the same weight and quality. The only difference
is the choice of color. The weight is around 2lbs
Standard Fitness Hoop - Solid Colors
Standard Fitness Hoop - 2 Colors
Standard Value Hoop
The Infinity Travel series consists of hoops that are the same 2lb weight and quality. The only
difference is the choice of color.
Fitness Infinity Travel Hoop - Solid Colors
Fitness Infinity Travel Hoop -2 Colors
Value Infinity Travel Hoop
The Dance Pro series consists of our travel hoop and Standard hoop made with lighter weight
tubing for those seeking a lighter option.
Infinity Dance Pro
Standard Dance Pro
The SuperFly series is our smallest and lightest of our weighted hoops. Ideal for advanced hoopers,
performers, and children.
Superfly
Do you offer Wholesale options?
Yes, please click here to learn about our wholesale program.
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